Payment and Refund Policy

1. Introduction

Kokri Web Solutions is committed to providing quality services to our clients. This Payment and Refund Policy outlines the terms and conditions for payments and refunds related to services offered by Kokri Web Solutions. By engaging our services, you agree to this policy.

2. Payment Terms

• Service Fees: All service fees will be clearly outlined in the project agreement or invoice provided by Kokri Web Solutions. The fees may vary depending on the scope and nature of the project.
• Payment Methods: We accept payments through bank transfers, credit/debit cards, and other payment gateways as specified in your invoice.
• Payment Schedule: Payments may be required upfront, in installments, or upon completion of the project, as per the agreement between Kokri Web Solutions and the client.
• Late Payments: Late payments may incur additional charges or interest as outlined in the project agreement. We reserve the right to suspend services if payments are not received on time.

3. Refund Policy

• Service Satisfaction: At Kokri Web Solutions, we strive to ensure that our clients are satisfied with the services provided. However, we understand that issues may arise, and we are committed to addressing them.
• Eligibility for Refunds: Refunds may be considered under the following circumstances:
  • Failure to deliver the agreed-upon services within the specified timeframe.
  • Technical issues or errors that cannot be resolved within a reasonable period.
  • The project is canceled by the client before any substantial work has commenced.
• Non-Refundable Fees: Certain fees, such as consultation fees, administrative fees, and any third-party costs incurred, are non-refundable.
• Refund Process: To request a refund, please contact us at info@cdnunlimited.com or call us at 977-977-5874. Refund requests will be reviewed on a case-by-case basis. Approved refunds will be processed within 10-15 business days and credited to the original payment method.

4. Modifications to the Policy

Kokri Web Solutions reserves the right to modify this Payment and Refund Policy at any time. Changes will be communicated to clients and will be effective immediately upon posting on our website.

5. Contact Us

If you have any questions or concerns regarding this Payment and Refund Policy, please feel free to contact us:

• Email: info@cdnunlimited.com
• Phone: 977-977-5874
• Address: F-237, Phase 8-b, Mohali, Punjab, India